Frequently Asked Questions
Delivery and Drop Off?
We deliver Rental Equipment between 9 am and 5 pm. Any delivery outside this window will be charged an after-hours delivery rate. We do not make appointments to provide your equipment at a specific time. You will receive a call two to three hours before delivery so someone can sign off when we arrive. Please note that we are closed for business on Sundays. If your event is on a Sunday, we will deliver the equipment on Saturday and pick up the following Monday.
How early can I book my rental equipment supplies?
You can book your rental as early as you have a date for your event. Cancellations made three business days or less before the event date will attract a 100% charge. All orders over $500 attract a 50% non-refundable deposit.
What are the acceptable forms of payment?
We accept credit cards, debit cards, and zelle payments.